Response to COVID-19

We are OPEN

Laundromat Hours- Normal

Fluff N Fold Dropoff- Hours vary, call first

Fluff N Fold Pickup- Monday-Friday only

As safety concerns grow, Lucy’s has been taking extra precautions to ensure that we create a clean and safe environment for both our customers and our employees. Please understand that your safety and the safety of others all depends on us coming together as a community and cooperating with one another to avoid the spread of viruses. Regular cleaning of clothes will help in the prevention of spreading diseases. It is our responsibility, to our community, to place guidelines that will help you and those surrounding you to properly wash your clothing in a way to help eliminate and prevent spreading viruses.

Guidelines: 

·       Do not shake dirty laundry. This minimizes the possibility of dispersing the virus through the air. Wash items in accordance with the directions. 

·       If possible, launder items using the warmest appropriate water setting for the items, and dry items completely. *Please note that dirty laundry that has been in contact with an infected person can safely be washed with other people’s items. 

·       The hotter the wash, the better! The CDC recommend washing items in a temperature of at least 140 degrees. 

·       Use the dryer. Viruses hate heat, and drying clothes will further prevent the spread of the disease.

·       Use the right amount of soap. Too much soap creates excess suds that enable dirt and grime to remain trapped inside the fabric. The right amount of soap will properly clean and then be rinsed from the clothing. 

·       Clean and disinfect clothes baskets, carts and hampers. Clean these items as often as possible and use a bag liner, if available.

·       Above all, Wash your hands! Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice. Rinse your hands well under clean, running water. Dry your hands using a clean towel or air dry them.

We will also be doing our part in helping prevent the spread of Viruses: 

·       High Touch Sanitizing – our team is sanitizing high-touch surfaces every 2 hours for your safety including wash buttons, dials, and X-Changers. 

·       Attendant Shifts & Gloves – our team will be wearing gloves during all interactions with each-other and customers.  Attendant shifts will abide by social distancing to reduce attendant-to-attendant contact and all attendants will require doctor clearance if they display signs of sickness.

·       Wash Cycles & Detergent – we have confirmed with our vendors that our fluff n fold detergent is effective against viruses.  Where possible, we will be moving to high-heat wash and high-heat dry.

·       Self-Serve Customers – as a precaution if a customer is displaying any signs of illness, we will be kindly asking them to leave the laundry in order to protect fellow customers, and employees. 

Lucy’s recognizes the importance of serving the community at this crucial time.  Please feel free to reach out with any questions or comments.  Our hours will remain consistent, but any changes will be announced promptly as we follow the recommendations of the CDC and the American Government. On behalf of the Lucy’s team, we appreciate our community and look forward to working together to get through this challenging time.